Share a few details about yourself and your loved one who has passed away.
If your loved one has passed away and is a client of Yellow, you can notify us here. Once we receive the notification, we’ll guide you through the required verification process before their latest Yellow Will or Asset Register can be shared.
Note - Any information pertaining to the Will remains private and inaccessible to Yellow throughout this process.
You’ll be asked to provide some basic information and supporting documents for verification.
We understand that there can be a lot to manage after the loss of a loved one, so we’ve designed this process to be as clear and straightforward as possible.
Share a few details about yourself and your loved one who has passed away.
We’ll ask for a Death Certificate to verify the demise as well as your relationship or authority to make the request.
Our team will review the information and documents submitted. We may contact you if any further details are required.
Once verification is complete, we’ll guide you on accessing the latest Will or Asset Register available with Yellow.
Your loved one’s information is private — even from Yellow.
When we receive a demise notification, we verify the demise and the person making the request before the appropriate information can be securely released.
This helps ensure that your loved one’s information remains protected and is only made available through the prescribed process.
If you’re unsure what documents you need or whether you’re eligible to request information, our team can help you understand the process.
